Imagine stepping into the entrepreneurial arena before you've even tossed your graduation cap into the air. Elissa Galindo did just that, and her drive is nothing short of infectious. On CV Hustle, we're thrilled to have her unpack the journey of Liana's Lavish Cleaning, a testament to the grit of Coachella Valley's youth. From the influence of family roots to the shrewd use of social media, Elissa divulges the nuts and bolts of building a business with the heart of a lion and the budget of a cub.
Elissa's tale weaves through the fabric of familial dedication and her own relentless spirit. Balancing textbooks and brooms, she navigated the complexities of academia and entrepreneurship, all while maintaining a stellar GPA. Her approach to business is as meticulous as her cleaning; creating a brand that resonates with luxury, strategy, and a personal touch. Join us as she reveals how she turned a thousand-dollar phone into a burgeoning enterprise, and why a family-centric team became her business cornerstone.
In a world where personal connection is currency, Elissa's story is rich with insight. The episode shines a light on her unique blend of digital savvy and old-school work ethic, a combination that's cleaning up in the Coachella Valley. We also tackle the intriguing intersection of law enforcement ambitions and entrepreneurial drive. For anyone with a spark of hustle in their heart, Elissa's advice and experiences are as valuable as they are compelling. Don't miss out on her inspiring saga and the wisdom she has to offer—stream the full episode and witness the hustle turned into a lavish success.
Imagine stepping into the entrepreneurial arena before you've even tossed your graduation cap into the air. Elissa Galindo did just that, and her drive is nothing short of infectious. On CV Hustle, we're thrilled to have her unpack the journey of Liana's Lavish Cleaning, a testament to the grit of Coachella Valley's youth. From the influence of family roots to the shrewd use of social media, Elissa divulges the nuts and bolts of building a business with the heart of a lion and the budget of a cub.
Elissa's tale weaves through the fabric of familial dedication and her own relentless spirit. Balancing textbooks and brooms, she navigated the complexities of academia and entrepreneurship, all while maintaining a stellar GPA. Her approach to business is as meticulous as her cleaning; creating a brand that resonates with luxury, strategy, and a personal touch. Join us as she reveals how she turned a thousand-dollar phone into a burgeoning enterprise, and why a family-centric team became her business cornerstone.
In a world where personal connection is currency, Elissa's story is rich with insight. The episode shines a light on her unique blend of digital savvy and old-school work ethic, a combination that's cleaning up in the Coachella Valley. We also tackle the intriguing intersection of law enforcement ambitions and entrepreneurial drive. For anyone with a spark of hustle in their heart, Elissa's advice and experiences are as valuable as they are compelling. Don't miss out on her inspiring saga and the wisdom she has to offer—stream the full episode and witness the hustle turned into a lavish success.
Welcome to CV Hustle, the podcast created to educate, inform and inspire entrepreneurship here in our Coachella Valley. Hello everybody, I'm Robert Mraz.
Speaker 2:And I am Fina Mraz.
Speaker 1:And this is CV Hustle, the podcast designed to educate, inform and inspire local entrepreneurship here in the Coachella Valley, and today's guest we've got a real special guest today, because this is kind of what the podcast is all about is the young hustlers out there. Our guest today is Alicia Galindo from Liana's Lavish Cleaning, and I got to address the elephant in the room. Thank you for joining us, by the way.
Speaker 3:Of course. It's such a pleasure to be here.
Speaker 1:But the elephant in the room is you're young. You're like how old are you? 20?
Speaker 3:years old. Yeah, I was 20. 20? I'm 20. That's so funny because Fina was probably like one of the main people who, every time I see her, it's always like, hey, how old are you? And I'm still like Fina, I'm still 20. And then she'll tell me you're still 20? I mean, mind you, I think I started working with her when I was 17.
Speaker 1:Yeah, so this is the first guest that can't legally have a drink outside of the show, which is pretty amazing. To think where I was at 20 years old, I mean, I wasn't anywhere close to being able to run my business, let alone I couldn't even pass some of my classes in college at that point. So it's pretty amazing to have somebody of your age, with your, with your business background already, because you haven't it's not like you just opened up this business, right? Yeah, I mean you. You've been doing it for a while now because I know at least for a couple of years. So I mean that's a pretty amazing story.
Speaker 1:So how does somebody your age for everybody that's out there listening I mean if you're 19, I mean you could start. You know, this one started at 18, so she beat you already. So how does somebody at that age even think because I know myself and even you like at 20 years old were you thinking about opening a business and being an entrepreneur? No, it's like it's pretty mind-boggling to me. So that's why we invited you on the show, because it's a pretty amazing story. How does that even take us back? I mean, I know you're from the community here, but how does that even come about?
Speaker 2:I mean, I think we should take it back. So are you a?
Speaker 3:native? Yeah, definitely a native. So I was born here in the Coachella Valley, my 20 years on earth, which probably is not that long, so I don't know if I can say a native, but definitely I was born here. I was born at John F Kennedy Hospital. I grew up in Cathedral City for a good chunk of my time of life and then I relocated to Indio. I think I was like in fourth grade.
Speaker 2:Now, do you have brothers and sisters? Because I mean, I know you as like on a professional level, but I don't know you like.
Speaker 3:I do. Yeah, I like to say I have a basketball team of siblings. So I have an older sister who actually she's my half sister, but you know definitely 100 percent my sister by all blood different mom and then my parents got together, so I'm the oldest of my batch, so I'm 20. I have a brother who's 17 and then a sister who is 15, 15, and then my mom, um, had three other little boys, so they're nine, eight and three.
Speaker 2:Also, I have a chunk of a good chunk of siblings um, so then that, did you go to cathedral city high school? I did, oh no um.
Speaker 3:So I went to what was it called um sunny sands elementary school. That was my elementary school. Um, for a really long time until I came to india, and then I went to? Um, I forgot that. Did you graduate from india? I?
Speaker 2:graduated from india high school shout out raja yeah, you're an area brain. Yeah, no, definitely a raja speaking of that.
Speaker 3:I just saw mr lassenmeyer principal, like a few weeks ago, um, and it was really nice to see him. So definitely I hold a lot of pride in being a Roger. I think you're a Roger too.
Speaker 2:Yeah.
Speaker 1:Oh yeah, Class of 97 all day.
Speaker 2:What year did?
Speaker 3:you graduate. I graduated class of 2021.
Speaker 1:Oh, I don't even go forward when I graduate as well. It's pretty scary.
Speaker 3:Yeah, that's that's. Oh, my God, it's cool. I mean I can give you guys that.
Speaker 2:Okay, my god, it's cool. I mean I can give you guys that, but it's okay, okay. So then. So you went to india high school, did you start your cleaning business when you were in high school, still, and how did that all?
Speaker 1:I yeah how do you be, how you? How are you an entrepreneur at 20 years old and with years of experience? That's, that's my. That's. That's not like. The mind-boggling thing is it's not like you just started. So go ahead and tell us. I think I get.
Speaker 3:I mean, there's days that I wake up and I'm like, what am I doing? Like, and not in a bad way, but in the way of like I, you know, part of me is like, yeah, I want to go out with friends or go to the beach or, you know, like live a college life, but then I'm like, no, I, you know, I love what I do, but to kind of sum, I mean, that's all I had really seen. My entire life was. If you're a girly like me, I like to be very independent and let's just say I started dating my junior year of high school and my dad. I was raised by a single dad for the past about 10, 11 years of my life, so it's really just been my siblings and my dad, the four of us and I was kind of raised very harsh, you know, not not in a bad way, but very, very you had to things for yourself.
Speaker 2:Yeah Right, you are very independent, you know yeah.
Speaker 3:Yeah. So I don't mean that like independent in a bad way. I mean independent in a way of like I've always been taught to provide for myself, feeling not really depend on many people. So when I started dating, I remember telling my dad you know what, dad, I think this is gonna go somewhere, um, but I don't want to be asking you for money, I can't do that if I want to go out and I also didn't, we know, wasn't at the point I wanted to depend got on, you know, my boyfriend at the time, um, still my boyfriend today but you know, I didn't really know where it was going, but I was very like you know, I knew something about it. So I was like, hey, dad brought him a whole paper, um, I really want to start working, to, kind of, you know, start earning my own money and say, before I have to go to college, can you please sign right here? No, what was he signing? My, when you're in college, you have to have a work permit.
Speaker 3:Yeah, your parents have to sign off on you like the rest of us his signature was so hard and my dad knows so many people that I just and the calgary Lakers were his friends and I was like no, there's no way that I'm, if I did this, like so, he didn't want you to work, he didn't want me. No, then that's the thing. So, you know, I was like dad, like I really wanted, you know, I really want to work, I really want to earn money, but he didn't want to sign it for me and his thing was like you know and again, you know, this is like no, not like shaming anything or anyone that's, you know, working at a fast food or anything like that. But my dad had always just told me, like you are meant for something and you will be that something, and I remember listening to that my entire life. But me, knowing me always, like you know, I don't know what I want to do. I didn't know what I wanted to do, I had no idea, no direction really. But I knew that whatever I did, I would be good at it and I would have a lot of passion for it.
Speaker 3:So when that came about, he I mean him and I were going at it for weeks and he just didn't want to let me work. And one day he told me he said look, you have a week from today, and I think it was like midweek. And he said next week, this time. I want you to have an idea of what you're going to do and we're going grow. You know, I was like I'm telling him right here now. Are you ready to run and try? You know, I'm in COVID, we're in COVID, we're at home. I can't. Yeah, what could you start?
Speaker 2:What could you do in COVID? Literally nothing, you know.
Speaker 3:And I shut down. I was like, so upset at the world, I guess you can say. And what ended up happening is, you know he came to me and was like you know what, like, if you want to be upset, you know that's fine, but I'm just not going to let you do that, you know, but one day you, you won't be upset with me anymore and you're going to realize that I did this for the better. And growing up, you know I went through a lot. You know I was in and out of the CPS system. My mom stepped out the picture when I was really young, I want to say about 10 years old, and you know, I think any girl on earth needs her mom. So you know, definitely not having that role, you know, made it even harder for me growing up. And then, like I said, you know my dad being a war veteran, he was in the Marine Corps, so you know that we kind of worked in like this line of structure that mentality yeah, you've got to get with it.
Speaker 2:And there's no, there's no crying about anything, I mean no crying no nothing. You were set straight, so at that point you were the oldest Right and then you had a couple younger, so you almost stepped into like the mom, the mother role.
Speaker 3:Yeah, when my mom had my three other brothers, she actually moved out to like Lancaster, I think, like relocated to Arizona Gotcha. So it was really just my brother, my sister and myself. So you know, growing up, like I said, it was really hard on my mind. I struggled a lot.
Speaker 3:I know many people look at me as like an extrovert, but I'm an introvert in many different ways and my outlet was cleaning. I feel like it allowed me that control of my mind, of you know what. You can't control everything else that is going on, but you can control what's here and what's now. So I figured you know, if I can control the dust on this table, then I'll control the dust at the table, and if that's something, then better than nothing. So you know, he threw that idea at me and I remember just like no, like I can't do that, like you expect me, at 17 years old, to go out and make this business and create this business. How was I going to do that? I didn't have the support, I didn't have the money, and all he told me was you have a thousand dollar phone, you go on google and you're going to search something up like get ideas. You have youtube, you have google. You have so many different things that you can use to your advantage. Go search it out.
Speaker 2:You what? What were you searching? Because you already you knew how to clean. So what were you?
Speaker 3:searching, searching for more. Like you know, I really like, like in the intro episode you had, you know, you guys had talked about like how Robert was your pen and paper, you know the legal portion of it, and when I thought of business, I thought legal, I thought how does he expect me to become a legal person at the age of 17 and, just you know, create this business and be this like hotshot in a year? So once I started doing that, and then you, you know, he started just kind of giving me all these ideas and was like you don't need much to do something. So, you know, I pondered that idea for a really long time and then, you know, not actually a really long time within that week, because I had that week frame to figure this out.
Speaker 2:Um, so once that kind of occurred, um, I was no you, so you had that whole week to come up with. I got there, so I had that, and then you googled some.
Speaker 3:Oh yeah, so I googled something. So when I was like in that row of like you know, cleaning, you know he has me on that because I can clean. You know, I may not have known how to clean another person's house, but if I knew how to clean mine then I can kind of put myself to think about it. So when I started looking at like profits and losses and you know just just different type of business ideas like cleaning was probably one of the number one on the thing they needed very little to invest and the profit will come in.
Speaker 1:It's just very labor intensive but not expensive to start.
Speaker 2:I mean, why was it not expensive to start?
Speaker 3:Because, I mean, all you needed was a bottle of Clorox and, you know, a mop and a vacuum and something like that, which half of it I already had. I mean, I started my business with half the things that I had in my own home. Okay, did you have a car? Though? Like, how do you get from point A to B? Yeah, that's true, right, I didn't have a car. However, I was just like in a really lucky position where my aunt was just like not really liking her car anymore and I so that was my part of my point of travel.
Speaker 3:So, like I said, I think everything kind of happened in its own time without me realizing it, kind of not realizing that it was usually how it happened. That's kind of great much, yeah. And you know, after that it, literally within that week, I literally vividly remember still going on snapchat creating like this little small flyer, because I had no idea about templates or anything like that. So I'm like typing in all these random things that I didn't. I didn't know how to charge, I didn't know what to charge for, I didn't know how to even approach the situation, but my dad made me feel so confident that I can do it and I was like you know what, if I'm gonna bet on anyone or anything, like I'm gonna bet on myself. So, um, I did that and I was like okay, well, where do I go from here? So he's like we'll put it on Facebook. So put it on Facebook. So I put it on Facebook.
Speaker 1:Oh, my God, I know Facebook and it's so fun, pretty powerful.
Speaker 3:When friends or something tell me like you still need Facebook, I'm like man. Facebook is like the best thing ever.
Speaker 2:You know you never forget, like who helped you get things right. You just don't. It's that little tender piece in your heart.
Speaker 3:You do not. And I remember being scared I know you guys were talking a lot in the intro. You know about, like you know, the unknown not like literally the unknown and I remember thinking I'm 17 years old, I don't have a mom behind my corner that I can go cry to if I need some comfort. I have a dad that's going to tell me. You know what. You think you're crying now. You get up and you keep going. So I knew that I had no other choice but to continue going, because I knew that if I came home and tried to fail it out, I was no, I was never going to see it.
Speaker 3:So what did your first Facebook post say? My first Facebook post pretty much said yeah, hi, everyone, it was kind of something very basic. I don't remember word for word, but it was my little flyer hey, everyone, I'm, you know, getting started with the cleaning business. Here's the information you know, please share for me. Um, and, like I said, my dad knew so many people so I think he gave me a share. And from that share, um, I a lady named wendy contacted me. So I'm, like you know, talking to wendy and stuff like that, and she's like hey, like I want to a shot Like can you come clean my house? I live in, like in the Cove. I have a two bed, two bath. What would you charge me? And that's when I was like, oh my God. I was like I have no idea. So I started cleaning houses for $50 a piece and you're going to get a lot of people hiring you for a lot of people.
Speaker 3:No-transcript, I'm not lying to you. I got at least anywhere from five to six calls. Hey, I got your number for one day. Hey, I got. I'm overdoing it Like I got too mean, because were you still in school at this point? I was still in school at that point High school at this point.
Speaker 1:right yeah, High school at this point.
Speaker 3:So, like I said, the plus about that was the COVID, so I was.
Speaker 1:You weren't going to school.
Speaker 3:I wasn't in school but I was always turned in online and I remember, you know, kind of constantly getting in trouble because I didn't have a camera on or I didn't have this on, and you know we needed to be present. And although I was present and I was very active with school, I kind of sacrificed that and I kind of, you know, I took the getting in trouble for that because I, you know, once I got into it a little bit more, I realized, like you know, maybe I can do this and if it's going to take me to maybe miss a class and I'll do it, you know, as long as I finish out, then I'm good, but you are still getting good grades during this time.
Speaker 3:I was. Yeah, I've always been like a 3.5 student, which is kind of an average student, but a lot of that is because I-.
Speaker 1:Not at Indio High School. That's like. You're like valedictorian with a 3.5.
Speaker 2:Something like that.
Speaker 3:Yeah, I went there, I can make fun. Yeah, you know, their 4.0 students are doubling, and I can give them that point. They're great with academics. Now Sports, on the other hand, is a different attention.
Speaker 2:Don't even get me started. Bobby's going to start crying.
Speaker 3:Anybody have a box of tissues? Were you on the football team. It's home forever.
Speaker 1:Oh, let my go there today.
Speaker 2:Ok, that's deeper. No, it's a podcast, it's long form, Anyways.
Speaker 1:so you had how many clients now and you were in high school? 3.5?
Speaker 3:3.5. Yeah, so I was in that During that time. I don't really remember how many clients I was juggling, but I do remember I was able to like lock in some weekly clients and like bi weekly and I made it work with what I needed to do with school, um. But aside from that, I'm a very dedicated sister and I had to like, aside from all of that stuff, my dad was working 10 raising kids too oh yeah, that's why I like the salesman there.
Speaker 2:Salesman, you're there all.
Speaker 3:My dad was at work all day long, um, I mean, you know we're eating hamburger, help rating whatever, but it was what it was um and I think that was a beauty of it of you know going through that process together.
Speaker 2:Let me ask you this so did you already have, like a bank account? Because we always talk about we had to go back down and get a bank account. You ain't doing nothing without a bank account. Do you want to talk about the business name, right? So you had to come up with a business name, correct?
Speaker 1:And so this is a big question, because it's not.
Speaker 2:Your name's Elisa.
Speaker 1:My name is Elisa and it's not named after yourself. So who is it? Where did that name come from?
Speaker 3:So, within that same week process, I kind of had like a very small little, like you know, outline of you know what I needed, definitely, like you know the physical things, like you know my office and that. But then, you know, my dad was like, ok, you know, the one thing that you're going to need is a business name. But he, you know, and as we're going, I'm telling him, like Dad, I don't want to be like every other so-and-so cleaning service or you know a random name, robert's cleaning service, whatever the case is, I felt like that's all I ever seen on cards and cars and I'm thinking like, no, we have to, like, you know, put something in there that describes the service. So, you know, as I'm thinking about that, I'm thinking, okay, well, cleaning service, you know, for in my opinion, cleaning service, just like nails and coffee, it's a luxury.
Speaker 3:You know, not everyone can kind of fit that into a budget and not everyone, you know, can or even likes that. You know, I have no idea. So I'm thinking like I don't, I didn't want to incorporate my first name. So then I go, I switch over to my middle name and I'm like, okay, well, Liana, you know, like what can I do with Liana. So then when I'm thinking about that, I'm like wait, you know. So at one point I want to become an LLC and so I'm like, okay, well, the L and L like the L's. So then I move over to the next letter and I'm thinking like, okay, what can I incorporate here? So then I start kind of digging deeper, as it could have been anything else, but for some reason I thought lavish, because you know you're thinking of like a cleaning service and like shiny, and you know so well and then if you, and then maybe if you use the word luxury, some people that just want somebody to come might see that word and go, oh, she's going to be too expensive.
Speaker 2:Yeah right they're actually.
Speaker 3:I think I've seen like a few cars like luxury touch or you know, I'm not sure, but in, even in out at school, I see them all the time and luxury is a very used word.
Speaker 3:So I'm thinking I've never seen lavish in it's share a sentence, um, so I'm thinking liana's lavish cleaning services, and that was an llc within itself. Um, so I just say I put the two and two together and I like it because especially, like you know, prime example, today I got the call hi, liana. So, and so you knows, and, and I originally met this guy in the parking lot somewhere and this was months ago so he's like, hey, you know, you're that girl right, like with that car and things like that. And he's like so then who's Elisa? And I'm like my name is Elisa, liana. Um, so then, like you know, we started putting the two together and, um, it went about that. So I kind of wanted to incorporate myself, but not directly to where they're going to be able to look at my business and be like that's Elisa, you know cause Leona can be anyone.
Speaker 2:Okay, so then you want to talk about business structure.
Speaker 1:Well, I think you know you probably started as a sole proprietor.
Speaker 3:Yeah, I did start there, Um, and I'm still there because of the fact that I'm in school and it is pretty hard to kind of crisscross all that stuff. I mean, it is such a mess and you know, knowing my capacity, I didn't want to put myself there yet. And, um, just for you know the reasons of like stress, like taxes and school, um, and then because of just so many different other things okay, so let's, let's move along.
Speaker 2:So you so wendy called you. Then you start having like five, six people. Then you started getting your regulars. Then I mean do we jump to? You started hiring people, like what the heck? Yeah, we can go there well, what?
Speaker 1:what point did you see? The inflection that you couldn't do it anymore all by yourself, because that's that's a big moment for a lot of small business owners is like what do I know? Do I release some control here and hire somebody? You know, because I know, for me that was a big step, because I was a control freak with my business and I was like they're not going to do it as good, they're not going to do as good as me, and all the clients want to talk to me and you have to like as you grow, you have to get out of that mindset because you cannot do it all yourself, right? I mean, if you just want to stay where you're at, cool, right, if you're at your max capacity and you're making money and you're living and that's all you want to do, cool.
Speaker 1:But for me I wanted to grow this thing, like I wanted to stop doing the day to day and actually start like working on my business, not working in my business. So when did that inflection point come for you, where you're like hey I got, I can't be in two places at once, right.
Speaker 3:Yeah, I want to say that actually happened during my transition from senior in high school to college. Not necessarily that college was like anything much crazier, but definitely the difference in the commute time I mean Indio High School being here in the Valley, you know compared to Cal State, san Marcos in San Marcos, about two hours away. So I think once that happened, I think I had a really big conversation with myself like okay, what am I going to do? Because I myself am a really big control freak and I think I'm still pretty much there and that I can admit, because I think that comes with age. I think as I get older I'll grow out from that. But you know, right now, because I still have so much control over everything, I want to stay like that.
Speaker 2:But I definitely know that at one point I need to just, you know, like so wait a minute, so you graduate in Joe, and then what you go to college for what? Or?
Speaker 3:not not saying that. What I? What did you like? What was it like once I started, like once I became?
Speaker 2:yeah, what was the end goal? Like what were you going to study in college?
Speaker 1:um. Is she studied in college? What?
Speaker 3:is what is it?
Speaker 3:because she's still in college yeah, so I finished may next year. Um, so I went in as a kinesiology major and I'm not lying to you, a lot of that was because my older sister was a biology major and my cousin, who is also very close to me, was a kinesiology major as well. And during my senior year of high school I was actually awarded the I think it was biology and psychology or something like that. I got like awarded the science letter of the year and I remember thinking like I have to run with this, like I know I can do science and I'm gonna just run with it. But and I remember thinking like I have to run with this, like I know I can do science and I'm going to just run with it.
Speaker 3:But then I remember in middle school I was in the med program and then in high school I was in the med program. So I think it was about six, seven years total of the same thing over and over. And I think by the time I did an entire semester as a kinesiology major, I was over it. I was like I can't. This is so boring. You know I want to do this.
Speaker 2:But that's OK, that's what you go there for. You kind of go and fill it out and go. You know what?
Speaker 1:I can change my mind, nobody stays in the same major that they got. It's pretty uncommon in college, right?
Speaker 3:Yeah, and I don't know. I mean, I think Robert was actually one of the people I spoke to and he was definitely the one that was telling me like you know, go for business, like, do something like that well, already doing it right?
Speaker 1:yeah, already doing, that was such a plus.
Speaker 3:But then I don't know for me, I feel like I kind of like to like look beyond that and you know, if I I get it. You know like you can learn a lot via business, like major. But I also thought like you know what if I don't end up not wanting to do this like and I'm stuck with the business major, I know I can do a lot with it. But I also wanted like context on something else that was going to interest me. So I switched over to criminology. Um, and I've, I've been in, you know, mainly like now you can clean up, grind, yeah, and exactly, you know, like they can tie into each other at one point. Um, and a lot of people tell me the same thing like criminology, but it's really interesting.
Speaker 2:It's interesting and it's got a science like it does avenue yeah it does.
Speaker 3:I mean we deal with stats and a whole bunch of things. You know. Know, imprisonment, things like that, and I've always really loved things like that. Growing up cops, my show, I mean that stuff was cool, you know. Or if anything's like going on in the hood, I'm always like watching oh my gosh, what's happening, you know. So I've always like really been intrigued by that stuff and detective work. You know, I work for actually a private investigator. He is the coolest person ever. Oh. So, you know, when you have he wanted to be on the show. Yes, he wanted to be on the show. He actually he's a, he does own his own fridge company and he faces charges. But yeah, so that was kind of the route that I took, but I am very much open. I've been really contemplating the idea of, like you know, taking some classes at COD for business.
Speaker 2:And so are you.
Speaker 1:Well, you're, you're. I don't think you need to take classes, because you're learning by. You know the school hard knocks right now. I mean there's no, there's no class, but there's no class that's going to teach you until you, I mean you can get some theory behind it, but you've got to just do it, and that's what you're doing right now is you're living it. You're living it and that's the best teacher. Honestly, that's the best teacher honestly. I mean, coming from you know, college is great, but you got to really, you got to really do it to understand the pitfalls and where all the, where all the landmines of your business are, where you can make the profits.
Speaker 3:But so you're a first year in college, right? And you hired, so you hire your first person, right? When did you? When did you hire? Was it your first year? It was my first year, and who did you hire? Who did I hire?
Speaker 3:So I'll explain this on the show. So I've been with my boyfriend now for about four years. Lots of history between us. We love him, by the way. He's so nice. I love him so much too.
Speaker 3:So he was the only one born here. His parents, his twin brothers and his little brother were all born in Mexico, didn't have any paper status, and I just remember once I, you know, got with him and I kind of started to, you know, get more into, get closer to the family and stuff Me not having a mom. You know, in my life she was a mother of four boys and she has other daughter-in-laws, but I just kind of remember having like a little bit of a deeper connection with her and I know mom, yeah, his mom, oh, I don't know. And I remember, you know, at that time I was cleaning by myself, probably about almost close to two years. I was doing absolutely everything on my own, physically, um, maybe occasionally if I had like a construction job or a deep clean. I would bring her if she had the time, but she was a full-time worker at the sands and I just remember, you know, like the stress and the things that you go through during, you know, working at hotels and you know her boys. I know that they would stress about her and you know she had two strokes. She was, you know, going through like diabetes and stuff.
Speaker 3:So I just remember, like my goal is to take this woman out of her job and I was fortunate enough to, you know, have enough clientele to kind of start to, you know, navigate certain things to her and it made me so proud because you know she can speak very little english but she's done it. I mean, she's gone out there and she's done what she's needed to do. So, as I was out in college, I'm communicating with my clients, um, and all of them are open to the fact of, like, you know what, as long as it's all in control, like she can come. I have. No, you know, I don't care at all. The quality of the work was, you know, the same thing yeah, because I, how do you do that?
Speaker 2:Do you? I mean, do you go with her to like the initial one and go like things like that? I got to check your work.
Speaker 3:I think I think I was like that in the beginning, but I think one thing I had to force myself to do was not be a control freak, because I need to realize too that we are all human, I mean no-transcript.
Speaker 2:get to the point, you know, but it's good, because then I know what's going on, you know, so it's great yeah it's.
Speaker 3:It's taken a while to kind of, like you know, gauge the how to talk to people. Everyone's different. I mean, I know what I've learned is like you kind of have to read a person before you start to become. I mean because I was definitely like that. I was talking to him, I was like not to the point and I realized some people, you know, just don't really care for that stuff, and then some people really want the. But I think I'm learning still as I go, because you never know.
Speaker 2:Let me ask you this so like in my business, I can see a red flag coming a mile away. So can Bobby. Can you see that?
Speaker 3:I can see that. Yeah, I can see that. But you know, the doubtful of that is I've had a few red flags, but then I've come to realization, like I'm kind of big on the chances, and sometimes those people with the red flags actually turn out to be the biggest green flags. Um, but you know, if that red flag comes, then you got to let go of that red flag.
Speaker 3:But, like you said, like sometimes you just have to kind of work on whatever their issue is and then you kind of win them over that way and patient um, because, realistically, some of these people that I thought were red flags, you know, like I said, turned out to be some of the greatest people in my life and all it took was patience and understanding.
Speaker 3:But you know, there are definitely those things that are just like. You know, even just hearing about it from afar, you know I'm just like, ok, I never mind, I can't do that, I can't commit to that, but definitely on the red flag zone. But you know, as a business owner, especially in the cleaning business, I think I've come to a realization too that as you get bigger in a cleaning business, you kind of don't really want to do the small homes anymore, you don't want to do the really dirty homes anymore, you want to do more of the. You know luxury homes, your mansions, and you know the things that are going to pay you well um, but just like just in the tile business I mean it's kind of the same anywhere, right?
Speaker 3:right. Yeah, you know like you're gonna you get to the point where you know that 50 deal you don't want it anymore. But in the beginning it was absolutely everything you need.
Speaker 1:But you had to take it when you started. You have to take that when you started because you're building your book of business, you're building your reputation, so you have to. You know you see it all the time. You've got to start somewhere. So you know you might not be making the profit that you're making now, but it but ultimately it's a stepping stone to every, to every other client that you're going to get.
Speaker 3:Yeah, and that's how I see it. I don't ever like to see things, you know. I know many people, can you know, look at things as like, oh you know, I was there for five hours and I earned this and it wasn't worth it. To me, anything is worth it, no matter how dirty or how clean a home is. I think it's the experience and you know, every cleaning, you're just progressing, you know you're learning new things, new things, um, and I think, too, I put myself in the position of these people, especially, like, budgets are a big thing when it comes to hiring a cleaning girl. What can you afford? What can you not afford?
Speaker 2:um, what about like situations where, for instance, um, you know I might have a stone floor like, and you so, as the cleaning person, are you using their cleaning products? Are you providing it? Because, right, I'm in the tile business, so I know that some cleaning agents can totally like ruin somebody's stone floor. That could be very expensive, yeah. So what do you do in that?
Speaker 3:situation. I try to meet them in the middle. Like you know, if we're on an agreement of like, okay, we're a weekly, bi-weekly, monthly, whatever, then I will go out my way to go buy you bone or whatever it is that you need for your floors and keep it for you, because I feel like that's my responsibility. But everyone's kind of different. I like to be the provider, I like to provide everything, because when you think of cleaning and lavish, you shouldn't have to lift a finger, you shouldn't have to provide anything, and that's how I kind of think of it in a way, um, and then I think of it. It's like it's my work.
Speaker 3:You know, like people you know, and a lot of people always say like you know, please use my things, feel free to use my things, um, and you know, occasionally I do, but for the most part, um, everyone kind of I mean, at least nowadays everyone has the same, you know, stone top. So you know, one cleaner can kind of do it all. Um, you know so things like that. But I mean prime example, like I have a lady who has I think it's like a copper sink, you know so things like that, like she'll buy it because she knows. You know I'm not really too specialized in like too many things like that um, so we have copper sink and I made them.
Speaker 3:Yeah, they look beautiful the day you clean them, when they're clean enough yeah, so definitely don't recommend that if you're thinking of getting a sink. Do not, do that not recommended.
Speaker 1:So you're in college First, second year. Now Is business growing? Business is growing. No, I'm saying like maybe what was the progression of the business? I mean you hired your first person because obviously your book of business is growing and you can't do everything. Did she leave?
Speaker 3:the SANS. She did leave the SANS, yeah. So that was, you know, primarily like the goal in my mind without kind of telling anyone. So that was, you know, primarily like the goal in my mind without kind of telling anyone. So when I was able to reach that point, you know, it was kind of like we were talking about earlier, the help me, help you type of thing in a way. But she's a very valuable person to me and my business. So, you know, as we started to grow, you know, the days that I was out at school she was handling cleanings down here and then immediately when I got back, I would, we would just, you know, get together and just kind of start tackling all these things together on a weekly basis. Um, people can call me crazy, because I know I'm crazy, but I like we try to stay as small as possible um, we try to stay as small as possible not as small as possible, but like team-wise, like I haven't necessarily like gone this extent to, like hiring a ton more people, but what do you have?
Speaker 3:so it's, it's really, it's like family-based. To tell you the truth, like my siblings work for me, um my breaking the number one role business I mean, I understand that point, oh he's my number one role really no, I mean, that's true, but I think it's because, like, they're younger than me and I want to guide them, it's not necessarily like okay, they're like well, I ain't giving no family members any more chances, no, but don't ask, no, I will.
Speaker 3:I definitely won't like, yeah, go that route, um, but yeah, it's really. It's really just his um, yeah, daniel's mom, which is my boyfriend, yeah, daniel myself, um, aunts have came to work for, you know, with and for me before, um, and it's, like I said, just very small. It's. It's just the matter of, like, time management and getting these things to work, because I think if you can maximize that, then you can, you know, stay small and make a profit, you know, without having to go that extent of, like getting 10 other people.
Speaker 1:So you're what? Second year third year, your business is still growing. Has it grown year over year? And so? So what do you attribute that to? I mean, there's a lot of cleaning companies, right. I mean they're kind of a dime a dozen sometimes. So what separated you even? You're not even doing this full-time, you're in school half the time. What? Why did your bit? Why do you? Why do you think your business grew during that time?
Speaker 3:um, I think the number one thing that I can say I think I think a lot of people respected the hustle in in what I was doing. I'm very active on my social media and I like to bring people into that like deeper sense of like. You know, this is what school is like, like what I'm doing on a daily basis, and I think that got me interactions. So I think that's kind of what made it a little bit different. Rather than just know, being your typical cleaning company that you know just continuously posts the same thing over and over, I kind of like, I guess you can say like intertwined my personal you know history story so you attribute social media to your growth?
Speaker 2:yeah, definitely social media. I can say from personal, like personal use. You know you, she was was cleaning our Airbnb and then you were coming up with hey, uh, you need to have a book on how to work your TV, how to do this, how to do that, like you know, I'm like okay, yeah. Things. So you know you can just tell that you you love what you do, you're trying to help out and just so. I think that's people connect to that too. You're're trying to connect deeper, yeah.
Speaker 3:And I think that's a really big thing too, I think the personal connections that I have with each and every person, and then I think that exactly that, the way that I care for these homes, it's as if I care for my own, sure, and I think actually that that's actually a really good point, because everybody else that I speak to, or if I pick up a home and they're explaining to me I didn't, you know, this is what happened with the past cleaning company I'm like, wow, these are really small things in my mind, you know, but it just like it never made any sense in a way. But yeah, I definitely do care for these homes on a deeper level. I mean, it's like these homes are my homes. When I go in there, it's like half the time that people give me the ability to do what I want, because Well, you're immersed, you, yeah, you have trust, you know, and that's what's great, you're, you're you, like you said you gotta, you gotta trust your cleaning person, right I?
Speaker 1:mean they know. They know more than about you, than you know about yourself sometimes yeah, you gotta you gotta trust that person yeah, we do know a lot before.
Speaker 2:I'm assuming you learn a lot about people with very little.
Speaker 3:And that's the crazy thing. I mean, I have clients that have started with me from the very beginning. Prime example, and I think I know I can say Renee Jillian. She is like an escrow officer. She does closing on properties. She was one of the ones who got my number from my knee. She was just a mom, you know, had little kids and said I can't do it. This is crazy. I'm working full-time, husband's working full-time. We can't do this like can you, you know, do this for us. So we got to sample what's from bi-weekly to weekly, um, and she um, where was I going with that? So I don't know, I don't know, but all I know is let's just start cleaning.
Speaker 2:You don't want want to go to about weekly. You want to go to weekly.
Speaker 3:You definitely want to go to weekly, Um, but I was going somewhere with well, okay, so let's, let's, let's take it back to you.
Speaker 2:started with Wendy and like how many plants are you up to now?
Speaker 3:So when I first started with Wendy. I want to say from like the top of my fingers, I had a good beat people from the very beginning for years, and now, because of school, I did have to kind of cut down a little bit recently, but I'm still. I mean on a monthly basis, on a weekly basis I've been more from 25 to 28 homes a week while still, you know being out, and that's aside from offices that I do on a Friday night. So, like the dedication is, it's.
Speaker 2:And that's aside from offices that I do on a Friday night, so, like the dedication is there you want to send her. I've done them with some and that is me.
Speaker 1:That's your boyfriend. Look at you, but that's great.
Speaker 2:You're the real boss, lady.
Speaker 1:He can't be giving you no back up.
Speaker 3:No, it's going to make you feel lovely, and that's like I see so much of us like in you guys, like you know, like you always explaining like you know, you're like the crazy, the one with the ideas and his world that breaks like, hey, you have to do it like this and he was that person. But I think it is the most beautiful just things that go together.
Speaker 1:You guys really need us oh Jesus, we have to remind you sometimes?
Speaker 3:oh, I know, I think that's true I always tell Bobby here's me and my dreams. And here he comes you told me that the time we were at Akershire we were talking about something and I just see her over there going over here.
Speaker 1:I kill the unobtainable dreams, but this was a good dream, right it was.
Speaker 2:We're having fun with it we hope that we can inspire people out there. You are inspiring to us for sure. I love. I love your drive, I love your passion. She even said she was crazy. Remember we talked about racing the crazy.
Speaker 3:There's nothing wrong with that, yeah, I think I think I'll like be a business owner. I was like looking up something the other day or like I was across something, but I think, um being a true business owner, like you have to be yourself like you can't, you know you don't want to put on that fleece to like fit a certain you know category or you? Know, do whatever I think, and I think fina is like the great example of that, like she doesn't care who are in the shirt.
Speaker 3:You know it's pretty much like the personality behind it, right, yeah, and I you know literally like you hear tile designs by fina, you know you go inside the different tiles like that's you know, you know, so know, everyone knows like they're different.
Speaker 1:So we didn't know, wally, but you had mentioned. So we talked about social media, right, and that's kind of a competitive advantage for you, honestly, right, because you're, you know you're young, so do you think? I mean I, you know, I talked about your age coming in here, cause it's still blows my mind. You know, I have kids older than you and it's like my mind.
Speaker 1:You know, I have kids older than you and it's like we'll get you something we'll get you something july 8th so put it on your calendar. But so you're. You're kind of almost taking an adage of the age thing. Right with the social media, with the marketing, I mean you're, you're, you. I mean you're a digital native, I mean you grew up with iPads and cell phones.
Speaker 2:We did.
Speaker 1:We're kind of learning this stuff Learning it as you go. I follow you on Instagram and it's a good follow. Everybody should go follow. It's all about the consistency of cultivating and stuff like that. Are you taking the Gary Vee approach to just flood the market and then people find you? When they find you, what's what's kind of your approach? And I begin, I really do. Can you put an advantage for you from the prophetic of that palpate?
Speaker 3:yeah, most definitely. Um. You know, I do follow other cleaning companies as well, and they're very active as well.
Speaker 3:Um you know, but they have hemorrhages and things like that. So obviously the advantage of work you know meaning for society is we'll call it student, who kind of does this on the side in a way. Um, compared to that, but I think definitely said it's true.
Speaker 3:Um, I don't think I even necessarily had a goal for like the social media thing. It was like you know what, I'm kind of just gonna take it and run with it um post and and the real thing about it is like I'm gonna be really like most text adding when it comes to editing and stuff like that, I just I'll sit there for an hour and I'll just edit and see how it goes and by the end of it I'm like, okay, it looks good, like let's post it and then you know it gets slides and you get shares, um. But I definitely think the idea of like it kind of growing on its own, it finding people when it needs to find people, I think that's kind of been like my best approach to it because especially within the past few weeks, I've had like the growth out of people just contacting me. Hey, I got your you know thing from this reel or I got you know, someone sent me your instagram and things like that.
Speaker 3:So I definitely think, like that's just kind of the you're getting sales off them.
Speaker 2:I don't know yeah, awesome, that's what it's.
Speaker 1:And that's I mean. If you think about it, it's free. You just have to put the work in right. It's free. It free, it's not. If you go buy an ad, how much is it?
Speaker 3:I went into that too, but I don't know.
Speaker 1:But I don't even think that it's worth doing, because you get more. Everybody's addicted to their phones now.
Speaker 2:So I mean I think if you do pay, I mean then you do reach a broader audience. But if you're saying you don't necessarily want to grow it even more, then maybe you don't do that. But because one of the questions I did have was is what's too far to drive for a home to clean, or you?
Speaker 1:know, are you?
Speaker 2:going out to palm springs. You went out, you got the valley like where do you go?
Speaker 1:oh, hell no yeah, you have a territory. You have a territory that you're like. No, you.
Speaker 3:You're too, far Goodbye. Yeah, honestly, I think like the farthest thing that I've ever really like had was actually like probably like cost grace. I've had some people reach out for like Yucca Valley construction work but I mean I'm definitely like I just can't do that stretch. It was my favorite um, I think it's like the I don't know.
Speaker 2:I feel like it's just that like internal, like hot as hell out there.
Speaker 3:Well, I guess not in the summer time it is, I don't know, but it's just something about like seeing something so messy and it's something just like false, I think, like for the mind it's like okay, mess, mess, mess, mess and then just so do you attribute this to your adhd?
Speaker 1:I do yeah I think I do it's like uh, yeah, it's like our outlet.
Speaker 3:You know, like hers can be selling or talking or whatever, or putting things together. You know in line and music is for you, there'll be, never be.
Speaker 1:Steve, above, not for you, but for me, you guys are the poster child of using your disability.
Speaker 3:I think it should be, I think it's, it's um great, and it doesn't allow you to dig deeper into that issue. You know how many people have adhd or like oh, I can't do this with adhd, you can't do it so if instruction.
Speaker 3:Cleanup means of one um. So, as of lately, like prime example, I've been doing a ton of bathroom construction cleanups, um, and it's really like pretty much who would rack up um, so you know they may hear them. All this thing start from the ground up and it's like you know, taking recently I just did one um with my buddy over at armada, construction and um, everything was like pretty much still put in place. I had to take everything off of the mirrors.
Speaker 2:You know there's still like a whole bunch of trash everywhere, so you're taking like drywall chunks and letting it in trash.
Speaker 3:Yeah I'll bet for the most part my construction. People tell me they pick up those bigger pieces, but definitely like the residue of everything else you know, like you can just do your favorite so, um, things like that, but those are my favorite. I mean, it definitely ruins my vacuum, but as long as you maintain the thing, then it is what it is.
Speaker 1:You need a blower.
Speaker 2:I know.
Speaker 3:Forget the vacuum. But yeah, I'm like a weird tedious person and I'll do those non-linear things that people don't like, wouldn't think of I mean. I have people tell me all the time I didn't even know that that was there, I didn't know you could do that.
Speaker 2:Okay.
Speaker 3:So like how, oh my, because I mean it's getting dirty and dusty is it a one-time, one-time thing? It really depends. Um, you actually had a buddy, I think his name was george. One time I did some construction work for him at his house with leo at two, I think. A few times, oh, I remember him because he was doing work, you know, at different in different shops oh, and he was like do you know?
Speaker 2:yeah, he was like hardcore and I'm like dude, calm down, he's all freaking hardcore and I'm like dude, calm down, he's all freaking out, yeah, and so I think I went back up one or two times.
Speaker 3:But you know, do you like the bathrooms and stuff like that? Like I'm just like you know what? Let's make it easier on the both of us. Finish the work.
Speaker 1:Whatever you don't need in the house, take it out.
Speaker 3:Let me go in and great and great, um. So that's how I like to do, and for construction people out there, I think it's the best thing you can do is hire a cleaner, because when you return that work to them, to your client, into like a spotless, you know, kind of like, look, people are waiting. How did you do this where? Where did it come from?
Speaker 2:um, but yeah, those are my favorite jobs.
Speaker 1:You're really good at what you do, absolutely so you do construction without, without a circle of the offer. Are you looking for more residentials? Are you moving to commercial?
Speaker 2:What's the I kind of do it all right. I kind of do it all.
Speaker 3:I've cleaned gyms a few times. I kind of just test the waters. I really don't even know necessarily what I'm capable of doing until I kind of get myself to do it. But to be fair, my first ever office job was Sia's. My first ever job was Sia's, and that's a big one, because that floor is a bitch it was big so
Speaker 3:that was my first one, and that and the two from Evo went to Escrow and from Escrow went to you know, not Tycor, I'm sorry. I mean it is Tycor, but you know another real estate company, and that kind of real estate company went to a letter tax company to kind of just you know like made it to your ground and I love offices.
Speaker 2:I don't know, do you like that? Because that's primarily a night job or a weekend job.
Speaker 3:Well, I think the beauty of the offices is that tax it leads, not for the free labor or anything like that, but the beauty of being able to teach them. Number one, what it takes to make money, like the sacrifice or, you know, the IRS or whatever it is, um. But number two, to kind of like, you know, show them what it is to work for yourself. And you know, hey, we don't feel like cleaning the office on a Friday night, well, let's go Saturday morning or doing brown stat, um. But I think the best thing about it, yeah, is being able to teach your little ones, you know, show them physically and and you know, just kind of being able to look back and see my siblings actually get along while they're cleaning and let them with wool because I have the siblings like it's kind of tough, you know that's great.
Speaker 2:You're an inspiration to them as well, so that's pretty cool yeah.
Speaker 1:So where do you, where do you see yourself? Oh, where's the business going like? What's your, what's your long-term plan for this? Have you thought about that? I mean, you're so young, you go like so many different directions, like a twin boss. Okay, take care of myself.
Speaker 2:A little bit of business like, what like, would you sell the business? Well, I mean, what have you?
Speaker 1:thought about? Have you thought about the end?
Speaker 3:I mean I definitely I've had some thoughts and ideas, um, but obviously you know I have to remember I'm in college, like you know, I'm getting a degree. I know that I can come back and run these degree, things don't care yeah exactly.
Speaker 3:But you know, I feel like I can also still use it, you know, for something, or you know, like, whatever the case is, but, like I said, I've always had that touch or that, that liking for kind of law enforcement. So I mean, I've kind of really been up in the air about like, okay, four years, you know, like that's more than enough time. By the time I'll go with schoolmates I've experienced, four years is more than enough time to establish what I'm looking for, um, and then possibly kind of start up with another career. You know, get something going, get kind of the business to be on its own running and we can't just do the magic portion of it.
Speaker 2:Totally.
Speaker 1:That's the best way to do it, because it makes your business worth more it really does, because if you step, away from the business and instead of profit, that's the best thing ever. That's where, honestly, where you want to get, and that's we had had, me and her had to come to that realization the hard way. It's like what if you go to hit five, if you have to, at one point, teach someone.
Speaker 3:You know something, um that you know, take care of it. You know your staff, your staff, like you know, you guys can go places, travel and feel comfortable with like okay, my business.
Speaker 2:Oh yeah, we can leave, you know, on vacation for two, three weeks now and be like and I have dressed that never worked the case before.
Speaker 1:I think we took our first two week vacation this year since we started both.
Speaker 3:We started both the businesses, because you just can't leave yeah, and it's not necessarily that you can't, but, like you know, I think, being control freaks like ourselves, I think it's a matter of like, if I'm 50 hours away, what what's gonna happen if I can't be there, you know.
Speaker 3:So I think it's the overthinking and I think that's kind of what gets me too. But yeah, I mean, I definitely think my goal is to um, I did tell my people, like you know what, when I'm done with school, I do want to dedicate an entire year and give 120% to my business. I give that percent all the time, but you know, like because of the fact that I don't have any outside room anymore of classes and meetings and school days and stuff like that, I can actually 100 be dedicated to growing another year, bring in as much work as I want and then kind of start that process. Great idea and, um, I'm always open to you know something else and more money and more. You know a great career and you know kind of like testing the waters with something else. So that's been up in the air.
Speaker 1:But but at the same time, yeah, so you could be like a cop and with the cleaning business and you could like roll it into your marketing Like you have this cop to come clean your house, super safe. You know, I see that marketing campaign already. That's awesome.
Speaker 3:Yeah, I've definitely, I've already, you know, had conversations with like the sheriff's department, conversations with like the sheriff's department, so I definitely would have to do two years, you know, on, but basically, um, but I'm up to do that, you know, to get to a detective position if I really need to.
Speaker 3:yeah, then your business will boom, because everybody wants a cop to come and pick their house, you know I've done um, like sit-ins with like dispatch and I just it's just so cool and they're very interesting, so cool, um, and I think me, you know, like I said, I've had many situations where the police has been called on my dad because he has like severe PTSD and anger and stuff like that, so like the fear instilling me of like something's going to happen to my dad, you know.
Speaker 3:But the beauty of it that made me, I think, dig deeper into it of like wanting to possibly do that was like the time that the cops would show up to my door and they understood the situation because they've been there or they've done that my door and they understood the situation because they've been there or they've done that. And I think I know it's really hard to like believe someone when they say, oh, I want to do this because I want to make a change. You know, you think one person out of everyone how are they going to do that? But I think me, being a female and possibly going into that, you know, police force, and being in the CPS system and seeing a lot of things, I think that is a different approach to becoming a cop as well, if I really wanted to do that. So that's why I'm open to it, because I think it's important that we have people in these roles that have been through certain things, because life is the teacher of everything.
Speaker 1:Your future is definitely bright From the time I met you for the first time. She's going somewhere and you're proving us right, so this is awesome. We are running short on time, but we do like to ask our guests two staple questions, so off the top, best business advice that you've gotten.
Speaker 3:That I've gotten Best business advice.
Speaker 1:There's got to be something that you can think back to somebody to give you a nice little nugget of well, I can do this, or um, I don't know, I mean that not like all the other questions.
Speaker 3:50 people are like coming to my mind right now. Okay, um, come back to that one all right, we'll come.
Speaker 1:So the second one is worst piece of advice worst business advice you've gotten. You know you got some bad advice. Come on, everybody and their grandma got an opinion about your business. Like somebody said some dumb shit.
Speaker 3:I'm here the worst. I don't know if it's the only piece of advice I've gotten.
Speaker 1:Worst.
Speaker 3:Can you give me an?
Speaker 1:example of what you've been told. So my, the worst piece of advice I ever got was let me think I had had a couple examples the oh oh, no, no, no, I know, okay, so I remember it's like go, it's okay to hire your family. Oh, okay, that was the worst because we did that and it went horribly yeah, well, I mean that's.
Speaker 3:I think that's definitely a given in my mind. Yeah.
Speaker 1:But you're like proving the opposite, so maybe that's, maybe that is good advice. It's for the right family.
Speaker 2:I think the best piece of one of the piece I've been given was save, save, save. Yeah, right, you know, because you just never know what, what can happen. You might go through a slow period and you have employees to pay for, and so you just you need that money to kind of coast Right.
Speaker 3:So actually I can say the same thing, but actually I think the best piece of advice and I say this as advice because I think, like you know, if they're telling me this is for a reason but the like, the ideas and the advice of, like the fact that I can grow within the business, you know if they're telling me this is for a reason, but the like, the ideas and the advice of like the fact that I can grow within the business, you know, like the things that I'm capable of doing, the roles I need to take, and kind of like you know, taking a step back and looking at what I have, whether it's family members or boyfriend or whoever it is, you know like the growth of that.
Speaker 3:And you know, kind of just like the advice of like you know you don't stop here, you need to keep going, like you know, especially with like going to college and you know coming up short of finishing it, use it to your advantage. And I think my age my age, I guess you can say has been a big piece of advice to like.
Speaker 3:Big advantage You're 20. Like, the best thing I can tell you is use that. You know, use that.
Speaker 1:Yeah you know, use that, yeah, you have a lot of energy right now. Use that energy. When you got it right, build something well. So where can our listeners follow you and find you if they want to? You know, maybe talk to you about your services or talk to you about your journey? Where's the best place to reach out to?
Speaker 3:you, um, I pretty much just use instagram. Um, it's going to be pretty much exactly like the name of my business. It's going to be liana's underscore, lavish underscore, cleaning. Um, I have like a little black logo with a little house on there. Um, and I want to see like my little thing, for it is like live the lavish life or something like that. Um, so you'll find that there. But, yeah, I'm pretty active on there. So, if anyone wants to give me a follow, I love to have conversations with people about anything. Um, I've met so many people through instagram that I had yet to meet in person. Yeah, but I think I love that part. So, um, definitely on instagram, that's mainly my main thing. Um, at one point I'll get to the point of like, you know a website and stuff like that. Um, but yeah, I mean the instagram, follow me on there, give me you know, talk to me, you know. Whatever you have facebook and facebook, yeah, it is, it is linked through my thing, through.
Speaker 2:Oh, they sync. Yeah, Zuckerberg owns it all.
Speaker 1:Yeah, it's all myth, but yeah, I would recommend following her, especially if you're thinking about getting into the business. She's doing the social media correctly, so that's a big advantage. If you're younger, you have a distinct advantage, so give her a follow. So, and all you high schoolers out there, you better get going, because Alicia's on it, man, she's on it. She's already out there doing the CV hustle and doing it big time.
Speaker 3:Yeah, and I mean that in every way possible. Like just take that idea and run. I mean I don't care if you're selling bracelets or necklaces, like you know, something is something it doesn't have to be cleaning. I think cleaning set me aside, because who wants to clean, right? Um? So I know I can be more competitive when you're kind of in the business of lashes or nails. You know there's so much that in the valley but you can still set your slide.
Speaker 2:You are your own person. So not like that's what I took away from my own in my business. You can walk into a million tile stores but nobody's is going to look like mine because it has my touch and that's what people need to realize that out there. So nobody's going to do it the way you do because you are you, so it's just great.
Speaker 3:And then yeah I'm a friend too, like I'm a friend on the side. Guys like I, I go out to dinner with my clients. Like I, you know, I'll go see movies. I go over for, like you know, family thing. I send out holidays, so I I have a deeper connection with the people because I really love what I do. But, yeah, take that idea and run, don't, do not give up. And even if you feel like you have no support, I mean you know I was lucky. I mean I, you know I had a great support system and I still do. Yeah, but I think us as business owners, I think we all run into that patch of like self-doubt and like I don't want to do this anymore. I just don't, you know, feel like it is what it is. I've never felt that way.
Speaker 2:No, I'm just kidding, I'm just kidding, you know, yeah, it happens.
Speaker 3:But yeah, no, you know, just keep it going, you know just take it and run, and if you, don't have the epitome of CV hustle right here A young entrepreneur sky's the limit, locally born and bred.
Speaker 1:Hey, she can do it, you can do it, all right, and we can do it together, that's right. Thanks for joining us today. If you found some value in this, please like and subscribe and follow, and we'll see you next time.
Speaker 2:Yay bye.